Know More About Founder
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The director and founder of the company are Alvis Violo. Alvis has over 30 years of experience running a truck and trailer repair business. Alvis was also the founder and CEO of Emergency Road Services Corporation that provided 24-hour emergency breakdown services to the trucking industry across North America.
Alvis Volvo understands the dynamics and mechanics of trucks like no one else. He knew it before long that Road Dogs is a company that is going to deliver customer satisfaction with every project that it endeavors. He has built a strong reputation in the trucking industry by building a strong team of mechanics and technicians who are equipped with the right tools to give all the drivers unparalleled roadside assistance.
What Makes Road Dogs Different?
Effortless Sign-up
You are just a few steps away from being the ‘Prefered Partner’ at Road Dogs. We have created a platform that has seamlessly integrated for the use of service providers.
Sign-up Perks
A bonus of $1000.00 awaits the service provider that can complete the requisite number of service calls after registration and joining our team.
Work-Life Balance
No deadlines to push, and no hard targets to meet. Work by putting your best foot forward. Road Dogs give you the comfort and convenience of time and energy.
Communication
Road Dogs customers are privileged customers in the truest sense as they can communicate directly with the service provider through voice calls, texts, or email.
Live Tracking
When your vehicle breaks down at one of the remotest places, you certainly want prompt help. With Road Dogs roadside assistance, you can live track the service provider through GPS Tracking.
Safe and Secure
Being stuck in the middle of nowhere can be very taxing. With Road Dogs, it all gets eased as all Road Dogs service providers meet the high standards that the Road Dogs company stands for.
About US
What Makes Road Dogs Different for Customers?
Convenient Online Booking
Book your service call on your desktop computer or on a mobile device through your very own customer portal. No phone calls required. You can even cancel or re-schedule your bookings online.
Live Service Call Tracking
After you book your service call, track the location of the service provider every step of the way.
Automated Notifications
Receive automated notifications such as ‘We are on our way,’ ‘We have arrived,’ and ‘Call has been completed.
Instant Quote Generation
Get an instant and fair quote before you book the service call including the cost of any additional charge.
Fast Response Time
Having multiple service providers available at all times ensures you get the fastest roadside assistance and shortest downtime possible.
Communicate Directly with Service Provider
Call, text or email the service provider if required. All communication between the customer and service provider is recorded under one booking number for future reference.
Rate the Service Provider
At the end of every service call you can rate the service provider. Only service providers that maintain a high star rating will be available to…
Complaints Mechanism
Easily make a complaint if required and rest assured that your voice will be heard. All complaints will be investigated quickly and fairly.
Our Mission
To provide a better, faster and more efficient way to dispatch roadside assistance where all parties involved work together as a team to improve the emergency breakdown experience.
Our Vision
We aspire to provide a platform where all service providers, trucking companies and drivers easily connect to one another with a mutual respect in order to get equipment back on the road in a faster and more cost-effective manner.
What Makes Road Dogs Different for Service Providers?
Eliminate Phone Calls
Customers request service calls online and then get instant notification every step of the way eliminating numerous unnecessary phone calls.
Hassell Free Booking
All you have to do accept a service call when you are notified that a service call is available. Road Dogs takes care of all the rest.
Eliminate Negotiating
Road Dogs provides their customers with instant quotes when a service call is booked. All service providers know exactly what they are going to be paid before they do the service call.
Work When You Want
When you see a service call you like, take it. It’s as easy as that. Get extra work when you need it.
Track all service calls
Using your very own service provider portal, track all your current and past service calls. Instantly review details of every service call performed including payment information.
Quick Pay
Get paid within 14 days of the service call completion. Payment gets automatically deposited into your bank account.
Rate the Customer
At the end of every service call, you can rate the customer as Road Dogs believes that customers should also be held to high standards.
‘Post Service’ Feature
Posting your service on our schedule helps make sure your truck is always utilized by matching you to available service calls that meet your specific needs.
Check out our repair service for your truck
Our Core Values
- Integrity: We stand by our word and deliver nothing less than promised. We also expect the same from our service providers.
- Honesty: We will be truthful and trustworthy in order to build long lasting relationships with our customers and service providers.
- Reliability: We will achieve the same results within defined limits on a consistent basis in order to build a reputation for being the most reliable breakdown service in our industry.
- Accountability: We will take full responsibility for what we do, how we do it and when we do it. We will also hold our customers and service providers accountable in order to create a fair business environment.
- Teamwork: We will create an environment where our customers and service providers willingly work together to achieve a fair and efficient roadside assistance platform.
Join the Road Dogs Team
FAQ's For Customer
No. Registering with Road Dogs is completely free.
Road Dogs is the fastest and most cost-effective way to get service during a breakdown. All you have to do is log in on your desktop or mobile device and request a service. You will get an instant quote and description of the service you will be receiving that must be approved by you. Our completely automated system will then send you instant notifications on the status of your service call and you can track the location of the service provider every step of the way. After the service call is completed, you can even rate the service provider based on your satisfaction.
Just log into your Road Dogs account on your desktop or on your mobile device. No phone calls are needed. Our automated system will take it from there and send you instant notifications every step of the way
Currently, Road Dogs provides services in all areas of the Burlington, Milton, Oakville, Halton Hills, Caledon, Brampton, Mississauga, Vaughn, Markham, and the City of Toronto.
No. 24 hour call centres are expensive to run, inefficient and outdated. In order to keep the cost of the service call to
a minimum, Road Dogs has developed an online customer portal that allows its customers to quickly and efficiently
request a service call.
FAQ's For Service Provider
No. Becoming a part of our service provider network is absolutely free.
Please click on the ‘Become A Service Provider’ button on our website and let us know a little about yourself. Once you have submitted your application to become a Preferred Service Provider, a member of our management team will contact you within 24 hours to discuss how you can join the Road Dogs team.
We are looking for service providers who are committed to providing a high quality of service at a fair price. Our
service providers should also have well maintained and safe equipment at all times. Proof of adequate and up to date
liability insurance must also be supplied to Road Dogs.
You would first of all receive new service calls from any one of our customers which will increase your sales and exposure in our industry. Secondly, all the service calls you receive from us will come from our Road Dogs automated system which means you will get clear and accurate information about the service call. The third benefit is that you will not have to spend time on the phone negotiating the service call fee as our customer will have already approved the Road Dogs estimate. Best of all benefits is that you make your own schedule! Work when want and pick up extra work in slow times.
First of all, we expect our service providers to be honest with their labour costs and parts mark ups. We also expect our service providers to be courteous to our customers throughout the service call process. An open line of communication is also expected, meaning we expect you to confirm when you have arrived at the breakdown scene and then we expect you to confirm when the work has been completed.
FAQ's For Customer
No. Registering with Road Dogs is completely free.
Road Dogs is the fastest and most cost-effective way to get service during a breakdown. All you have to do is log in on your desktop or mobile device and request a service. You will get an instant quote and description of the service you will be receiving that must be approved by you. Our completely automated system will then send you instant notifications on the status of your service call and you can track the location of the service provider every step of the way. After the service call is completed, you can even rate the service provider based on your satisfaction.
Just log into your Road Dogs account on your desktop or on your mobile device. No phone calls are needed. Our automated system will take it from there and send you instant notifications every step of the way.
Currently, Road Dogs provides services in all areas of the Burlington, Milton, Oakville, Halton Hills, Caledon, Brampton, Mississauga, Vaughn, Markham, and the City of Toronto.
No. 24 hour call centres are expensive to run, inefficient and outdated. In order to keep the cost of the service call to
a minimum, Road Dogs has developed an online customer portal that allows its customers to quickly and efficiently
request a service call.